Why this model
ZY-D-002 is the model we specify when the job is delivering to a guest room rather than to a table. Two sealed compartments — 40 litres above, 30 litres below — open independently, so a guest sees only the compartment assigned to their room.
Elevator control and room-phone notification are native functions, not third-party add-ons. The robot calls the lift, holds the floor, and rings the room on arrival. At 490 mm wide with a 13-degree climbing rating, it clears standard guest corridors and split-level ramps.
Two sealed compartments
40 L upper and 30 L lower, each closing independently. A guest opens only their own compartment, so one delivery cannot be inspected by the next guest.
Elevator control is native
The robot calls the lift, holds the floor and notifies the room phone on arrival. No receptionist has to walk it to the elevator.
Small enough for guest corridors
490 mm wide, 975 mm tall, rated to climb 13 degrees. It passes standard guest-room doorways without a widening job.
A full shift on one charge
LiFePO4 pack, 6 to 8 hours, with auto-recharge at the docking station between the morning and evening peaks.
Specification
- Model
- ZY-D-002
- Type
- Room service delivery robot
- Dimensions
- 490 x 420 x 975 mm
- Compartments
- Dual — upper 40 L / lower 30 L
- Weight
- approx. 52 kg
- Payload
- 15 kg in compartments
- Speed
- 0.9–1.2 m/s
- Max. slope
- 13 degrees
- Battery
- LiFePO4 25.2 V / 8.8 Ah
- Runtime
- 6–8 h
- Display
- 10.1 inch angled touchscreen
- Navigation
- 270 degree lidar, plus or minus 40 mm accuracy
- Elevator and calls
- Native elevator control, automatic room-phone call, app management
- Core functions
- Auto-recharge, multi-floor delivery, obstacle avoidance
- Certification
- Issued per model and destination — certificate set supplied on request
Where it is deployed
Hotel guest floors
Amenities, room-service trays and guest purchases delivered to the door, with the room phone ringing on arrival.
Serviced apartments
The same flow without a 24-hour front desk — the app handles task dispatch and exceptions.
Hospitals and clinics
Sealed compartments suit specimen, pharmacy and linen runs between departments.
Factory and warehouse
Documents, small parts and tooling between fixed points, on a schedule.
Buyer questions
Does it work with our elevator brand?
Elevator control is commissioned per building. Send the lift controller model and we will confirm compatibility before the order; where the controller is not directly supported, we quote an interface module.
Can it call the guest room phone?
Yes. Automatic room-phone notification on arrival is a native function, not a third-party integration.
How is hygiene handled between guests?
Compartment liners are removable and washable and the shells wipe down. For clinical use we quote a specification with disinfectant-compatible surfaces.
What if a guest does not collect the delivery?
The robot waits at the door for a set period, then returns to the dock and flags the task. Reception sees the exception in the management app.
What is the lead time?
Standard configuration ships in roughly 15 to 30 days.
Get the datasheet and an indicative price
Send your site details — floor plan, room or bay count, shift pattern — and we reply with the ZY-D-002 configuration that fits, an indicative budget and a delivery timeline. Usually within two business days.
Other platforms we deploy
Specifications are nominal values measured under standard test conditions and may change without notice. Actual performance depends on site layout, floor surface, network coverage, duty cycle and maintenance. Zheyan assembles, configures and acceptance-tests these platforms in-house at its Shaoxing facility; the exact platform revision and its certificate set for your destination market are confirmed in the written quotation.